At Care Solutions, we work to respond to your needs and to fulfil the promises we make to you. We constantly strive to provide a consistent and high quality service. We monitor the quality of the work we do and your views about it. We set the highest of standards and ensure our teams have the most up to date training available. This tells us if we are meeting your needs in the way you want us to. It ensures that you get the care you want, at the standards you expect and deserve.

What you said about us

Each year we ask our customers and their families to comment on the care they receive. Here are some of the things they said

" My care worker works very hard and she does a first class job. She has worked with me for 13 months now and thats a record for me! I like and appreciate her care and work. " Mr R

"I am very satified with my care workers - I don't know what I would do without them." Mrs B

"My father and I are very happy with the overall level of care, support and advice received." Mr D's son.

"The three care workers are extremely good at what they do and make my mother feel at ease." Mrs P's son.

"We are very happy with the service we are getting. Our worker is a great help, she is very kind, caring and does her job well." Mr & Mrs B

Care Inspectorate

We are regularly inspected by the Care Inspectorate. They look at different areas of the service such as quality of care, quality of staffing and quality of management. They also go out and meet with some of our customers to make sure the service we deliver meets their exacting standards. For copies of our inspection reports click on the Care Inspectorate Inspection Reports link below and search for us using our registration number CS2015343504

Inspection Reports